#FAQ

We offer a variety of digital products for music production, each designed to meet specific needs in creating your music.

Sample Pack: A sample pack is a collection of audio files, typically ranging from drum hits to melodic loops to vocal snippets. These files can be used as building blocks to create your own unique tracks, or as inspiration to spark new ideas. Sample packs come in various genres and styles, so you can find one that fits your specific needs.

Templates: A template is a pre-made project file in a specific DAW that is designed to help you jump-start your music production process. Templates can include pre-loaded instruments, effects, and settings that are specific to a certain genre or style of music. This can help you save time and streamline your workflow when starting a new track.

Construction Kits: A construction kit is a package of audio stems that make up a complete track, broken down into individual elements such as drums, bass, synths, and vocals. These stems can be used as a starting point for your own productions, or as a way to learn how professional tracks are put together. Construction kits can be particularly useful for learning mixing and mastering techniques.

Presets: A preset is a pre-configured setting for a plugin or instrument in your DAW. These settings are created by professionals and can help you achieve a specific sound or style in your music. Presets can be used as a starting point and can be customized to fit your specific needs. They can save you a lot of time by providing you with pre-made settings instead of having to create them from scratch.

Multiformat: A multiformat pack is a bundle of various types of digital products, including samples, presets, templates, and other resources. These packs are ideal for those who want access to a wide range of resources for their music production. They can include materials in multiple formats, such as WAV, MIDI, and Ableton Live format, so you can use them in a variety of software and hardware setups.

The Voyager Pass is an annual subscription plan that gives you unlimited access to all current and future RVERSO products, including samples, loops, presets, and plugins.

How much does the Voyager Pass cost? The Voyager Pass costs $199 per year.

What do I get with the Voyager Pass?

  • Unlimited Access: Access to all RVERSO products available in the store.
  • Future Releases: Get new products as soon as they are released.
  • Early Access: Be the first to try out new products and participate in beta tests for upcoming plugins.
  • Exclusive Discord Community: Join our exclusive Discord server to connect with other producers, share ideas, and collaborate on projects.
  • Courses and Masterclasses: Enhance your skills with comprehensive courses and masterclasses. Please note that most courses and masterclasses are in Brazilian Portuguese, and there are currently no plans for subtitles or translations.
  • Regular Updates: Receive continuous updates to keep your library fresh and relevant.
  • Priority Support: Enjoy priority customer support.

How do I subscribe to the Voyager Pass? Visit our subscription page, choose the Voyager Pass, and complete the payment process. You will gain immediate access to all benefits once the transaction is complete.

Can I cancel my Voyager Pass subscription? Yes, you can cancel your subscription at any time. However, you will continue to have access to the benefits until the end of your current billing cycle.

How do I access the exclusive Discord community? After subscribing, you will receive an invitation link to join our exclusive Discord server.

What if I have more questions? If you have any further questions, please contact our support team at support@rverso.co.

Yes, you can use our products in commercial productions. We offer products that are cleared for commercial use, meaning you can use them in any commercial project without any additional licenses or fees.

Purchasing our products is a simple process. All you need to do is select the product you want, add it to your cart, and complete the payment steps. Once the payment is processed, you will be redirected to a download page where you can access your product.

In addition, we will also send you an email with a download link for the product you purchased. This email will contain all the necessary information to access your download and start using your product.

We want to make sure that you have the best experience with our products, which is why we offer lifetime access to the purchased pack through your user page. This means that you can always come back to your user page and download the pack again in case you need to access it at a later time.

For our Brazilian customers, we offer payment via Pix, which you can select at checkout. Simply fill in your information correctly and generate the QR CODE. This code is available for 1 hour, and the download will be released within 10 minutes after payment.

Take advantage of this option and get 5% OFF.

At this time, we do not offer returns or exchanges for digital products due to the nature of the product being delivered immediately after payment. However, if you experience any technical difficulties with your purchase, please do not hesitate to reach out to our customer support team, and we will work with you to resolve the issue promptly.

Before purchasing any product from our store, we highly recommend that you carefully review the product specifications and requirements to ensure that it is compatible with your system and software. We cannot be held responsible for compatibility issues arising from outdated or unsupported systems, software, or hardware.

We understand that purchasing digital products can be challenging, which is why we are committed to providing high-quality products and support to our customers. We stand behind the quality and value of our products and are confident that you will be satisfied with your purchase.

According to the Brazilian Consumer Protection Law, customers have the right to request a refund of the product within 7 days. However, please note that we do not take responsibility for any malfunction caused by pirated or outdated plugins, including production software.

Yes, by accessing the user menu and clicking on the “downloads” tab, you will have access to all the purchased packs and their downloads. You will have lifetime access to your products.

If you are already a customer, request support by clicking here.